FAQ & Size tables

FAQ & Size tables


Frequently asked questions (FAQ)


Do you have a question? Check out the frequently asked questions below and find your answer to your question. Were you unable to find your answer? Then please contact our customer service: sales@mexx.com.gr


● How can I make a purchase through your site?

1. The purchase process is easy and simple, select the category of clothes you are interested in from the menu on the left (if you want you can also use the search filters below the categories of clothes to find by size or color) .

2. Once you find what you want, select the size and then click "Add to Cart", if you want to complete your purchase, click "Complete Order" and then "Complete Purchase".


● Can I make a purchase if I do not have a credit or debit card?

Of course you can make a purchase without a credit or debit card. You can pay in cash at the time of delivery or deposit the money through a bank.


● How come I haven't had an order confirmation or shipping confirmation?

You should always receive an order confirmation. It is possible that the email ended up in your junk mail. Please make sure you check your junk mail first. When the email is not there, please contact us. The shipping confirmation is sent no later than the morning of the delivery day. If you did not received an email on the delivery day please contact our customer service by: sales@mexx.com.gr


● How do I use my discount code?

You can enter your discount code in your cart on the payment page. Enter the discount code at "Apply discount code". You can use one discount code per order.


● Can I exchange my items?

Unfortunately, exchanging items via the webshop is not possible. Do you prefer another size or color? We advise you to return your current order and place a new one.


● What is the delivery time?

The delivery time is 2-3 working days, you will receive a track & trace code after your order is shipped.


● I am missing an item or have received the wrong item, what now?

It may happen that something went wrong during the processing of your order. With a quality check before shipping we try to prevent this. In that case we ask you to contact our customer service team at: sales@mexx.com.gr They will process your message as soon as possible and together with you they will find a suitable solution.


● Can I cancel my order?

It it not possible to cancel your order, because the order is already prepared for shipment.


● What is covered in the warranty term?

A warranty period of 6 months applies to all articles from the Mexx collection. The guarantee is only valid within the guarantee period and if there is a valid complaint. The warranty period starts on the date of purchase.


Size tables


Size table for women


Inch 25 26-27 28 29-30 31-32 33 34

  XS S M L XL XXL

  34 36 38 40 42 44 46

Chest (cm) 81-84 85-88 89-93 94-99 100-105 106-111 112-117

Waist (cm) 65-68 69-72 73-76 77-80 81-85 86-90 91-94

Hips (cm) 93-96 97-100 99-103 104-108 109-113 11-4-119 120-125


Size table for men


Inch  29 30 31 32-33 34 36 38

  S M L XL XXL

  44 46 48 50 52 54 56

Chest (cm) 89-92 93-96 97-100 101-104 105-108 109-113 113-118

Waist (cm) 80-84 84-85 86-87 88-92 93-96 97-102 103-108

Hips (cm) 89-91 92-95 96-99 100-103 104-108 109-113 114-118